Refund policy
We want you to be happy with your Forest Freak gear. Since every item is custom printed just for you, we don’t offer traditional returns or keep inventory. But if there’s a problem with your order, we’ll do our best to make it right.
Defective or Damaged Items → If your order arrives with a print defect, damage, or other quality issue, let us know within 30 days of delivery. Send your order number and a quick photo to support@forestfreak.com, and we’ll send you a free replacement.
Ordered the Wrong Item? → It happens. If you accidentally order the wrong size, design, or color, we’ll gladly offer a one-time replacement. Since a replacement means printing a brand-new item, we just ask you to cover the shipping and handling charge for the replacement ($6.99 for t-shirts, $12.99 for sweatshirts and hoodies).
Questions or Concerns? → If you have a question or concern that isn’t covered above, just reach out to us. We’ll be happy to take a look and do our best to help.
👉 Pro tip: Every product page includes a detailed size chart in the product photos section. Double-checking the size chart before ordering can help avoid the extra time, cost, and waste of a replacement.
Thanks for supporting Forest Freak!